Services and responsibilities

• What services should Homadorma custodian provide?

  Services	Covered by Basic
  Custodianship notarization	Yes
  Emergency contact person	Yes
  Maintain correct contact information	Yes
  Official contact for school	Yes
  Arrange school registration	Yes
  Sign school documents	Yes
  Report student absences	Yes
  Parent-teacher interview	Yes
  Report card reporting to parents	Yes
  Advise parents of any school issues	Yes
  Return school supplies	Yes
  Tuition renewing assistance	Yes
  Find proper medical care	Yes

• What are the responsibilities I have as a student's emergency contact person?

  One of the important and mandatory responsibilities of a custodian of minor students is to be the emergency contact person while they are in Canada. Students are advised to contact 911 in case of life threatening situations before contacting the custodian. The custodian is responsible for being present with students in case of emergencies at the request of law enforcement departments or hospital.

• What's the School Registration procedure?

  In general, school boards require three steps of registration: School board reporting, assessment tests and orientations, and school registration. The registration steps and requirements may vary based on different school boards.

  School board reporting

  • Make sure you and your student prepare all the documents for reporting
  • Show up, and follow the school board instruction
  • Make sure to bring your Canadian passport or permanent resident card for school board to inspect

  Assessment test and orientations

  • Make sure you and your student prepare all the documents for assessment
  • Bring or meet the student at the assessment centre. Follow the assessment centre instruction
  • Help the student arrive home safely after the assessment and orientation

  School registration and course selection

  • Once the student finishes the assessment test, contact the school to arrange the school registration
  • Make sure you and your student prepare all the documents for reporting
  • Show up, and follow the school board instruction
  • After the course selection, request a copy of the time table to be shared with parents

  
  
• What school documents should I sign and how to sign them?
  
  

  • Sign school documents during the school reporting
  • Sign the regular school documents required by school. There are two ways to get the documents signed:
  • Meet with the student and sign your name in person
  • Ask the student to send an electronic copy. Sign your name, and send it back to the student. Then the student can print it at the school
  • In case of emergency, sign the document upon request from a doctor or police officer
  • The custodian does not sign any documents that require monetary commitment, such as cell phone plan contract

  
  
• How to report a student's absences?

  To be considered a full-time student, the student must attend school everyday. The custodian may also be notified directly from the school regarding the student’s performance.

  • When you receive the absence report, mark down the absences on your calendar or on a sheet
  • Based on the number of calls you receive, if you suspect that the student is not going to school on a regular basis, please visit (or call) the school guidance office and request the “Attendance Profile” of the student
  • Ask the school guidance if the absence is a concern. If yes, send the Attendance Profile to the parents by email with your concern. Make sure to include the student in the email as well
  • In some cases, you may also receive calls directly from the teachers. Please also take the message and deliver it to the parents by email. Make sure to include the student in the email as well

  
  
• How to send report cards to parents?
  
  

  • There’re 4 report cards to pick up each school year. Common time of pick up:
  • November to December: Semester 1 Midterm;
  • January to February: Semester 1 Final;
  • April to May: Semester 2 Midterm;
  • End of June: Semester 2 Final;
  • Once the report cards are picked up, send an electronic copy to the parents. Make sure to include the student in the email as well
  • In some cases, you may also receive calls or emails directly from the teachers regarding the concerns of the student’s performance or failing of the course(s). Please also take the message and deliver it to the parents by email. Make sure to include the student in the email as well

  
  
• How to report a student’s school performance?

  The custodian may be notified directly from the teacher or school staff regarding the student’s in-school performance.

  • Whether you receive a phone call or email from the school, please record the following information:
  • Teacher/staff name
  • Teacher/staff position
  • What is this call regarding
  • How to reach back to this teacher/staff and the contact information
  • Tell the school teacher/staff that you are the student’s custodian, not parents. You will report this matter to the parents
  • Report the information you record to the parents by email or message. You may need to keep the conversation as a record for future communication reference
  • If the parents has any message or question to the school, help them deliver

  
  
• What should I do during the parent-teacher interview?

  Each semester, the school will hold a parent-teacher interview for parents and teachers to meet and talk about the student’s in-class performance. As most of the international student’s parents are in their country of origin, you, as a custodian will learn about the student’s performance on behalf of the parents.

  Here’s what you should do when attending a parent-teacher interview

  • Schedule an interview time that works for you and the teacher. Usually the schools give the scheduling instructions before the interview. If not, feel free to contact the school office to ask
  • Present at the interview time and record the following information:
  • Teacher’s name
  • The subject that the teacher teaches
  • Student’s current performance
  • How to reach back to this teacher and the contact information
  • Tell the school teacher that you are the student’s custodian, not parents. You will deliver the feedback to the parents
  • Report the feedback you record to the parents by email or message. You may need to keep the conversation as a record for future communication reference
  • If the parents has any message or question to the teacher, help them to deliver

  
  
• What other assistance do I need to provide while students are In-school?
  
  Tuition payment assistance

  Most of the schools and school boards charge the tuition by school year. If your student enrolls in Fall term initially, the renewal time is usually in the next Spring. If your student enrolls in Winter term initially, the renewal time is usually in the next Fall.

  You and your student will be notified by the school or school board to renew the tuition payment. Please follow the school’s deadline and instructions to help your student with the school renewal.

  Return school supplies

  Ensure that the student returns all the textbooks and other school supplies such as musical instruments to the homeschool at the conclusion of each semester before leaving.

  
  
• What are my responsibilities for a student's daily life?
  
  Find proper medical care when sick

  Students may get sick during their study in Canada, and they need your help to see a doctor. Assist the student in finding proper medical care and maintain a copy of the medical insurance policy. You may search a few clinics and call them to confirm if they take new patients. If yes, provide the clinic information and directions to the clinic to your student. Assist the student with the submission of medical insurance claims.

  In case there is no clinic that takes new patients, you may need to register the student under your family doctor.

  Note: If it’s a life threatening situation, call 911 immediately.

  Homestay Related Assistance

  Please direct all your homestay related questions to host support. Please indicate the student ID number when contacting our host support. Contact Host Support

  Homadorma custodians are not responsible for homestay related issues. If the student has any issue with the homestay family, the student may book a new homestay on homadorma.com

• What information should I obtain from the students as a custodian?

  When students apply for the custodianship via Homadorma, they provide Homadorma with the following information. Make sure you have access to the information before the students land.

  Health conditions

  • Food allergy
  • Drug allergy
  • Any other allergy
  • Cardiovascular
  • Mental illness
  • Asthma
  • Any other life threatening conditions

  Parents contact

  In case of any emergency, the parents of the student should be informed and updated immediately. Make sure you have their contact information to report the news to.

• Am I required to live with the student who’s under my custody?

  Homadorma does not require students to live with the custodian as per the requirement from Immigration Canada: Custodian has to reside within a reasonable distance of the student's intended residence and school and will be able to fulfil my obligations as a custodian in the event of an emergency.

  However, different school boards and/or the school may require that the students to live with the custodian when attending a specific level of school. You may need to clarify the information with your local school or school board before accepting the student.

• I will be out of province/country. What should I do in case my student needs me?

  You must appoint a delegate in writing if you are going to be out of the province or country. Provide the following information to the student, parents and the school staff:

  • Your delegate’s name
  • Your delegate contact information
  • The date you will leave
  • The date you will be back

  
  
• Will I still be responsible while the students are in their home countries?

  No, when they are back to their home country and with their parents, you are not responsible for them during the period.

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