While it is possible to terminate the booking according to the contract before the student moves in, we certainly do not appreciate this kind of action, because termination before moving in disrupt students' plans and impact confidence in Homadorma. The following penalties will be applied for booking termination initiated by hosts before moving in.
The following fee will be deducted from your first payout after a termination before moving in. The amount deducted will depend on how soon before moving in you terminated it.
- More than 30 days before moving in, we’ll deduct $100 from your next payout
- Less than 30 days, but more than 7 days before moving in, we’ll deduct $200 from your next payout
- Less than 7 days before moving in, we'll deduct $500 from your next payout
If you terminate before moving in, an automated review will be posted to your listing's profile indicating that you terminated one of your bookings before moving in. These reviews can't be removed
Account suspension and deactivation
If you terminate 1 booking before moving in within a year, we may suspend your account for 90 days.
If you terminate 2 or more bookings before moving in within a year, we may deactivate your listing permanently.
Unless there are extenuating circumstances, there will be no exceptions to our updated Termination and Refund policy.