While it is possible to cancel the booking according to the contract, we certainly do not appreciate this kind of action, because cancellations disrupt students' plans and impact confidence in Homadorma. The following penalties will be applied for booking cancellations by hosts.
The following fee will be deducted from your first payout after a cancellation. The amount deducted will depend how soon before check-in you cancelled it.
- More than 30 days before check-in, we’ll deduct $100 from your next payout
- Less than 30 days, but more than 7 days before check-in, we’ll deduct $200 from your next payout
- Less than 7 days before check-in, we'll deduct $500 from your next payout
If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you cancelled one of your bookings. These reviews can't be removed
If you cancel on the day of check-in or later, students can leave a public review on your listing’s profile.
Account suspension and deactivation
If you cancel 1 booking within a year, we may suspend your account for 90 days.
If you cancel 2 or more bookings within a year, we may deactivate your listing permanently.
Unless there are extenuating circumstances, there will be no exceptions to our updated cancellation policy.