While it is possible to terminate the booking according to the contract before the student moves in, we certainly do not appreciate this kind of action, because termination before moving in disrupt students' plans and impact confidence in Homadorma. The following penalties will be applied for booking termination initiated by hosts before moving in.
Account suspension and deactivation
If you terminate 1 booking before moving in within a year, we may suspend your account for 90 days.
If you terminate 2 or more bookings before moving in within a year, we may remove your listing permanently.
You will need to pay the following fee in order to reactivate the homadorma account if the account is suspended due to termination before the student moves in. The amount to be paid will depend on how soon before moving in you terminated it.
- More than 30 days before moving in, a payment of $100 is required to reactivate the account
- Less than 30 days, but more than 7 days before moving in, a payment of $200 is required to reactivate the account
- Less than 7 days before moving in, a payment of $500 is required to reactivate the account
Unless there are extenuating circumstances, there will be no exceptions to our updated Termination and Refund policy.