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Services and responsibilities
Services and responsibilities
  • What services should Homadorma custodian provide?
    Services Covered by Basic
    Custodianship notarization Yes
    Emergency contact person Yes
    Maintain correct contact information Yes
    Arrange school registration Yes
    Sign school documents Yes
    Report student absences Yes
    Parent-teacher interview Yes
    Report card reporting to parents Yes
    Advise parents of any school issues Yes
    Return school supplies Yes
    Tuition renewing assistance Yes
    Find proper medical care Yes

  • What are the custodian’s responsibilities as my emergency contact person?

    One of the important and mandatory responsibilities of a custodian of minor students is to be the emergency contact person while they are in Canada. Students are advised to contact 911 in case of life threatening situations before contacting the custodian. The custodian is responsible for being present with students in case of emergencies at the request of law enforcement departments or hospital.

  • What are the custodian’s responsibilities for my School Registration procedure?

    In general, school boards require three steps of registration: School board reporting, assessment tests and orientations, and school registration. The registration steps and requirements may vary based on different school boards.

    School board reporting
    • Your custodian needs to make sure he/she prepares all the documents for reporting
    • Show up with you, and follow the school board instruction
    • Bring his/hers Canadian passport or permanent resident card for school board to inspect
    Assessment test and orientations
    • Your custodian needs to make sure he/she prepares all the documents for assessment
    • Bring or meet you at the assessment centre. Follow the assessment centre instruction
    • Help you arrive home safely after the assessment and orientation
    School registration and course selection
    • Once you finish the assessment test, your custodian needs to contact the school to arrange the school registration
    • Your custodian needs to make sure he/she prepares all the documents for reporting
    • Show up with you, and follow the school board instruction
    • After the course selection, your custodian needs to request a copy of the time table to be shared with your parents

  • What school documents will my custodian sign for me?

    • Your custodian will sign school documents during the school reporting
    • Your custodian will sign the regular school documents required by school. There are two ways for your custodian to get the documents signed:
      • Meet with you and sign his/hers name in person
      • Ask you to send an electronic copy. Sign his/hers name, and send it back to you. Then you can print it at the school
    • In case of emergency, your custodian needs to sign the document upon request from a doctor or police officer
    • The custodian does not sign any documents that require monetary commitment, such as cell phone plan contract

  • How does the custodian report my absences?

    To be considered a full-time student, you must attend school everyday. The custodian may also be notified directly from your school regarding your performance.

    • When your custodian receives the absence report, he/she will mark down the absences on a calendar or on a sheet
    • Based on the number of calls the custodian receive, if he/she suspects that you are not going to school on a regular basis, the custodian will visit (or call) the school guidance office and request your “Attendance Profile” from the school
    • The custodian will ask the school guidance if your absence is a concern. If yes, he/she will send the Attendance Profile to your parents by email with the concern. You will be included in the email as well
    • In some cases, the custodian may also receive calls directly from the teachers. The custodian will take the message and deliver it to your parents by email. You will be included in the email as well

  • How does the custodian send report cards to my parents?

    • There’re 4 report cards to pick up each school year. Common time of pick up:
      • November to December: Semester 1 Midterm;
      • January to February: Semester 1 Final;
      • April to May: Semester 2 Midterm;
      • End of June: Semester 2 Final;
    • Once the report cards are picked up, the custodian will send an electronic copy to your parents. You will be included in the email as well
    • In some cases, the custodian may also receive calls or emails directly from the teachers regarding the concerns of your performance or failing of the course(s). The custodian will take the message and deliver it to your parents by email. You will be included in the email as well

  • How does the custodian report my school performance?

    The custodian may be notified directly from the teacher or school staff regarding your in-school performance.

    • The custodian needs to record the following information whether he/she receives a phone call or email from the school:
      • Teacher/staff name
      • Teacher/staff position
      • What is this call regarding
      • How to reach back to this teacher/staff and the contact information
    • The custodian needs to tell the school teacher/staff that he/she is your custodian, not parents. The custodian will report this matter to your parents
    • The custodian will report the information he/she recorded to your parents by email or message. The custodian needs to keep the conversation as a record for future communication reference
    • If your parents has any message or question to the school, the custodian should help them deliver

  • What should the custodian do during the parent-teacher interview?

    Each semester, the school will hold a parent-teacher interview for parents and teachers to meet and talk about the student’s in-class performance. As most of the international student’s parents are in their country of origin, the custodian will learn about the student’s performance on behalf of the parents.

    Here’s what the custodian should do when attending a parent-teacher interview

    • The custodian needs to schedule an interview time that works for the teacher. Usually the schools give the scheduling instructions before the interview.
    • The custodian needs to present at the interview time and record the following information:
      • Teacher’s name
      • The subject that the teacher teaches
      • Student’s current performance
      • How to reach back to this teacher and the contact information
    • The custodian should tell the school teacher that he/she is the student’s custodian, not parents
    • The custodian will report the feedback he/she records to the parents by email or message. The custodian needs to keep the conversation as a record for future communication reference
    • If the parents has any message or question to the teacher, the custodian should help them to deliver

  • What other assistance should the custodian provide while I am In-school?

    Tuition payment assistance

    Most of the schools and school boards charge the tuition by school year. If you are enrolled in Fall term initially, the renewal time is usually in the next Spring. If you are enrolled in Winter term initially, the renewal time is usually in the next Fall.

    You and your custodian will be notified by the school or school board to renew the tuition payment. It’s your custodian’s responsibility to follow the school’s deadline and instructions to help you with the school renewal.

    Return school supplies

    The custodian needs to ensure that you return all the textbooks and other school supplies such as musical instruments to the homeschool at the conclusion of each semester before leaving.


  • What are the custodian’s responsibilities for my daily life?

    Find proper medical care when sick

    You may get sick during your study in Canada, and you need the custodian’s help to see a doctor. The custodian will assist you in finding proper medical care and maintain a copy of the medical insurance policy. The custodian may search different clinics and call them to confirm if they take new patients. If yes, the custodian will provide the clinic information and directions to the clinic to you. The custodian will assist you with the submission of medical insurance claims.

    In case there is no clinic that takes new patients, the custodian may need to register you under his/her family doctor.

    Note: If it’s a life threatening situation, call 911 immediately.

    Homestay Related Assistance

    Homadorma custodians are not responsible for homestay related issues. If you have any issue with the homestay family, you may book a new homestay on homadorma.com

  • What information will the custodian obtain from me before I come to Canada?

    When you apply for the custodianship via Homadorma, you need to provide Homadorma with the following information. The custodian needs to make sure he/she has access to the information before you land.

    Health conditions
    • Food allergy
    • Drug allergy
    • Any other allergy
    • Cardiovascular
    • Mental illness
    • Asthma
    • Any other life threatening conditions

    Parents contact

    In case of any emergency, your parents should be informed and updated immediately. The custodian needs to make sure he/she has their contact information to report the news to.

  • Am I required to live with my custodian?

    Homadorma does not require you to live with the custodian as per the requirement from Immigration Canada: Custodian has to reside within a reasonable distance of the student's intended residence and school and will be able to fulfil the obligations of custodian in the event of an emergency.

    However, different school boards and/or the school may require the students to live with the custodian when attending a specific level of school. You may need to clarify the information with your local school or school board before choosing the custodian.

  • What should my custodian do if he/she is out of province/country?

    The custodian must appoint a delegate in writing if he/she is going to be out of the province or country. The custodian needs to provide the following information to you, your parents and the school staff:

    • The delegate’s name
    • The delegate contact information
    • The date the custodian will leave
    • The date the custodian will be back

  • Will the custodian still be responsible while I am in my home country?

    No. When you are back to your home country and with your parents, the custodian is not responsible for you during the period.


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