Booking Requests

  • How do I send a booking request?

    If you’re interested in a homestay or need to ask hosts questions on Homadorma, you can send a request to the host to make connection.

    To send a booking request:

    1. On a homestay profile page, click REQUEST TO BOOK
    2. Choose Floor (Upstair/Ground or Basement)
    3. Select Meal plan (With Meal(s) or No Meal)
    4. Select your Move In Date
    5. Click SEND

    After sending your booking request, hosts will receive notifications on Homadorma and their email inbox. Hosts have options to either invite or reject your request. You can also chat with hosts while waiting. The booking process involves mutual selection between you and the host. We highly recommend you contact as many hosts as possible to increase the chances of a successful booking.

  • How do I book a student room on Homadorma?

    You’ve spotted some amazing homestays, now it’s time to make it official. You’ll see a button on host profile page that says REQUEST TO BOOK. Click the button to let the hosts know that you are interested.

    Once requests sent, hosts been notified and review your profile and date of move-in. Hosts are interested in hosting you, will send you booking invitation. Then you can pay for your booking by clicking BOOK button. Hosts need to confirm your booking, and your booking is completed.

  • How do I check the status of my booking?

    If you just submitted a REQUEST TO BOOK with a host on Homadorma, you can go to My Booking page to check all your booking status.

    When a host react to your request, you'll receive an email notification from Homadorma. Your booking request status will also change on My Booking page.

  • How is the price determined for my booking?

    The total price of a booking on Homadorma is based on a few factors.

    • Security Deposit: Security deposit is equivalent to the monthly fee of the homestay.
    • Homestay Placement Fee: CAD $350
    • Other optional services and fees: Check Services & Pricing for detail

  • How long do I have to wait until the host responds to my booking request?

    In most cases, hosts respond to your request within 1-2 days.

  • Can I make changes to a booking request?

    You can make changes to a booking request when the status is Host invites you to move in or Successfully requested. Please click the Edit button of the homestay booking you'd like to make change to at the My Booking page. As per the setting by the host, you may change the bedroom, meal option and/or the move in date. After the booking request is changed, the host needs to confirm on his/her end that such changes are acceptable.

  • Can I delete a booking request?

    Yes, you can cancel a booking request after hosts response.

    To delete a booking request:

    1. Go to My booking page
    2. Find the booking request with host ID number you want to delete
    3. Click the X button on the top right

    In case you delete a booking request by accident, you can always send a request again.

  • What should I do after receiving an invitation from a host?

    If you received an invitation from a host, it means the host is interested in hosting you. There are a few things you can do:

    • Chat with the host. You are about to live in a home with family members. Make sure you learn more about the host family, things like their hobbies, food, house rules;
    • Meet the host. If you or your friends are able to visit the homestay physically, you can click Visit button at My booking page to book a visit;
    • Book the room. Once you decide to live in a homestay, you can click BOOK button at My booking page to book your room

Other questions

Can't find your answer? Get in touch with our team-we are here to help.

Contact Us