We understand schedule conflicts might happen. Sometimes things may get in your way unexpectedly. On our end, each cancelled staff interview results in schedule disruption. What we need from you is open communication to help us minimize such disruption.
Notice to Cancel
You need to let our staff interviewer know if you are not able to proceed the staff interview as scheduled.
- 48-hour notice is given. You need to provide explanation of the reason of cancellation the next time you schedule the staff interview
- Less than 48-hour notice is given. No refund will be issued. An additional $50 is charged to schedule the staff interview next time, unless for situations covered under Extenuating Circumstances.
Cancellation without notice
No refund will be issued. Your account would be suspended, unless for situations covered under Extenuating Circumstances.