Homadorma Staff Interview Badge

  • What is Homadorma Staff Interview Badge?

    What is Homadorma Staff Interview Badge?
    Homestays that have been interviewed by Homadorma staff will be awarded an Interview Badge.

    Staff Interview Badge

    What's completed at Interview?

    • Host home address and legal name verification
    • Student room(s) and common space inspection
    • Homestay profile page information verification

    Which Cities Are Available?

    • All cities across Canada & US

  • How to book a staff interview?

    To book a staff interview:

    1. Go to Homestay Services
    2. Click the Edit button on the property that you'd like us to visit
    3. Click the Badges to Earn link on the left menu section
    4. Click the Staff Interview Process button, and learn about the staff interview process
    5. Book your staff interview by clicking the BOOK button. You can book either a free or premium interview based on your preference.

  • How should I prepare for my staff interview?

    The interview will be done via Zoom. During the staff interview, the host will give the staff interviewer a home tour and the staff interviewer will check the host's ID. To help you complete the staff interview more efficiently, we suggest you go through the following checklist before the staff interview starts:

    • A Zoom meeting link will be sent to the host by email prior to the interview
    • Download the Zoom App onto your mobile device
    • Register Zoom account if you have not done so already
    • Test and make sure the camera & microphone of the mobile device work properly in your mobile Zoom App
    • Have your government issued photo ID handy for the interview
    • Make your homestay space presentable for the home space inspection
    • Double check your profile information and make sure everything is up to date

  • Do I have to get the Staff Interview badge to make booking with students?

    No, you don’t need a staff interview badge to accept bookings from students. However, homestays with such badges rank higher than yours and get more exposure to the students. More exposure leads to better chance of getting booked. Without the badge, students may consider your homestays not qualified by homadorma standards.

  • Can I cancel a confirmed staff interview?

    We understand schedule conflicts might happen. Sometimes things may get in your way unexpectedly. On our end, each cancelled staff interview results in schedule disruption. What we need from you is open communication to help us minimize such disruption.

    Notice to Cancel

    You need to let our staff interviewer know if you are not able to proceed the staff interview as scheduled.

    • 48-hour notice is given. You need to provide an explanation of the reason of cancellation the next time you schedule the staff interview
    • Less than 48-hour notice is given. The first free staff interview will no longer available. A $50 will be charged for the next staff interview booking, unless for situations covered under Extenuating Circumstances.

    Cancellation without notice

    • The first free staff interview will no longer available. A $50 will be charged for the next staff interview booking, unless for situations covered under Extenuating Circumstances.

  • What is Staff Interview Review?

    Our staff interviewers complete a survey that documents their experience with the homestay after the interview. Homestays are rated on a 5-point scale and commented by the staff interviewers. Hosts have control to show or hide such ratings and comments on the public view.

Other questions

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